Pricing Model
Our general pricing model for all ZERODEGREES services is consistent and simple. We offer a model that is easy to understand, and transparent, and it will never contain any hidden charges or fees. Our standard service rates are non-negotiable.
Residential Support
$59.99/Service Hour
$29.99/Half Hour (.5)
Mileage (65.6 cents per mile)
3% CC Transaction Fee
Schedule Residential Support
Small Business Support
$69.99/Service Hour
$34.99/Half Hour (.5)
Mileage (65.6 cents per mile)
3% CC Transaction Fee
Schedule Small Business Support
Home Services
$49.99/Service Hour
$24.99/Half Hour (.5)
Mileage (65.6 cents per mile)
3% CC Transaction Fee
Schedule Our Home Services
Payment Methods Accepted
We accept all major debit and credit cards, cash, and checks. All services may be paid for online, in person, or via mail.
Returned Payments or Checks
Any returned payments or checks (bad checks) will result in a $100.00 Returned Payment Fee.
Understanding Mileage Charges and Rates
Any in-home or on-site support or service will incur a trip/travel charge, billed at the Wisconsin State Mileage Rate (per mile). No additional trip charges will be billed to our clients for same-day service appointments.
Our Services Are Billed on Time
We bill our clients at an hourly rate based on the hour or the half-hour (e.g. a service that takes 75 minutes will be billed for 90 minutes). If a service concludes within 10 minutes of the hour, you will only be billed for one hour. On the contrary, a 10-minute service call will be billed for .5 hours.
Call-In Support and Service Is Billed at the Same Rate
Clients that call in for support or service will be billed using the same pricing model noted above. Call-in support and service is not free of charge.
We Offer Discounted Rates for Small Business Managed Services Agreements
We offer Small Business Managed Services at discounted rates. A block of ten support hours may be purchased in full for $599.99 (compared to $699.99). Support blocks do not include mileage.
After-Hours Service and Support / TECH 911 Rates
Standard service and support requests outside of normal business hours, or emergency TECH 911 service calls, range from $79.99-$99.99 per hour. Any services completed outside of normal business hours are billed per hour and not on the half-hour. There is no half-hour billing outside of normal business hours.
Important Reminder:
We do not offer walk-in requests or unscheduled visits to our service location. We make it a priority to focus on the task at hand and our clients who have scheduled their service and support appointments. We kindly request that you schedule your appointment online. If you are unable to schedule your appointment online, please call and leave a message for our support team. A member of our team will return your call in the order it was received. Thank you for providing us with the opportunity to serve you.
Schedule Your Appointment
Schedule your service or support appointment online by using one of the categorized buttons below. Our team looks forward to serving you.
Residential and Small Business Support Services provides technology support for our clients. Home Support Services provides at-home services for homeowners.